Make Interactive LLC will stand behind every product sold. Understandably, personalized gifts cannot be accepted for return. If your order has defects from the manufacturer or engraving mistakes on our part, you may return it in its original packaging and in new condition for a credit or exchange. All returns must be made within 30 days.
We understand that everyone makes mistakes, especially on spelling names, dates and even numbers. Double check your personalized gifts before submitting your order. If you did make a mistake and need a replacement, we will offer it to you with a 10% discount. If we made the mistake, we will send you the replacement at no additional charge to you.